
“People don’t want to buy a
quarter-inch drill, they want to buy a quarter-inch hole”
With those words, Theodore Levitt
offered not just a great piece of marketing advice, but a look at a better way
of doing business.
The proverb goes to the heart of
“marketing myopia” — a Levitt-coined term for the singular focus on selling a
product, rather than offering real solutions. In other words, far too many
companies are focused on selling a drill, but not enough are thinking about why
the consumer even wants the drill in the first place — to create the
right-sized hole with as little hassle as possible.
When it comes to the content
syndication space, marketing myopia is alive and well. Luckily, real solutions
have finally arrived.
THE MODERN MYOPIA
The content syndication space is
still too focused on “quarter-inch drills.”
Right now, there are countless
widget/product-focused sites across the main B2B categories of equipment,
software, services and materials — just as there have been for decades. Take,
for example, buyer review sites that help buyers find the right software. These
platforms are organized solely by product category and don’t speak to the
challenge the buyer is trying to solve. This may make sense for suppliers, but
it’s not necessarily as helpful for you.
Say, for example, you’re looking
for a case study about prepping your customer service team for a new product
launch. Is this a customer service case study? A product development case
study? Even a supply chain case study? Broad categories make searching with
specificity a real challenge and have a lot more to do with how vendors see
themselves, rather than what a potential customer is actually looking for.
Product-focused vendors also run
into trouble when they take an industry-specific approach. These sites often
silo knowledge off in ways that may not match your complex challenges. Just
because you work in a specific sector doesn’t mean you can’t learn from the
expertise of others.
In short, while long-running
product/widget services pedal a range of products and services, they aren’t
necessarily set up to deliver you a solution to your specific issue.
Similar problems arise when
solution seekers take to a search engine, like Google, looking for the answers.
To get the right case study, searchers have to dig through multiple vendor or
industry sites — each promising to have answers but none quite being
comprehensive enough to deliver. You may have a few sites that have served as
your “go-to’s” for content, but by limiting yourself, you risk missing out on
transformative ideas.
The bottom line is that the B2B
Content Marketing universe is awash with product-centric sites despite the
marketing myopia Levitt warned us of. In addition, even if the ideal Solution
exists somewhere on the web, the potential buyer finds it extremely difficult
to locate.
CONTENT SYNDICATION’S QUARTER-INCH HOLES
What makes all of this worse is
that the Content Syndication further amplifies the problem as vendor-produced
content is often placed on Product-focused websites. At the same time, the
vendor content may not speak to the burning challenges potential customers
face.
Across the full spectrum of
vendor-produced content types, we can all agree that case studies are
essentially a perfect summary of how a quarter-inch hole was created. A
problem/challenge was encountered by a customer and a B2B vendor came along and
solved it with one of their solutions. The vendor’s “quarter-inch drill” is, of
course, used in some way but understanding how the entire “quarter-inch hole”
was created is most valuable for potential customers.
With all of this said, why then,
has there never been a dedicated B2B website for finding the ideal
“quarter-inch hole?”
Finally, there’s a platform
that’s changing all that. Contentree offers solution seekers in every industry
the case studies they’re actually looking
for — rather than a product that they’re not. Our site offers more than 300,000
content assets across all equipment, software, services and materials
categories. That’s a lot of “quarter-inch holes!” With smart categorization and
impressive search capabilities, the right one for your business is just a few
clicks away.
For too long, a narrow-sighted
focus on delivering content, rather than solution-focused content, has pervaded
the Content Syndication space. Being the visionary he was, Theodore Levitt
understood the shortcomings of this approach even before the Content
Syndication business was born. At Squib.Media, we’re proud to stand as a
product of his thinking with “Marketing Farsightedness” triumphing over
“Marketing Myopia.”