If asked to select a word to describe the experience of the past two years, a large proportion of business leaders would undoubtedly go for ‘disrupted’. But, as initially temporary remote working practices become business-as-usual for an increasing number of organizations worldwide, many are now thinking of a different word altogether… ‘opportunity.’

With further benefits to be found in the ability to attract, inspire, and retain diverse talent through flexible working practices, it’s understandable why so many CIOs are now driving for their organizations to adopt a digital-first model. However, a large proportion of those same leaders acknowledge that the challenges inherent in enabling a long-term hybrid working future present a considerable barrier to progress.

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